FAQ

When will I get paid? Is it automaic?
Payouts are done automatically every Monday to addresses with over 13,000 Satoshis.

Why haven’t I received payment?
There could be several reasons for this:

Every claim min/max?
70 – 500 satoshi every 5 minutes.

You did not go over the 13,000 Satoshis threshold (can be checked under “check balance“)
Your address was banned due to violation of one of the rules (can be checked with admin)
You entered an invalid Bitcoin address that we can not send payment to (try pasting your address into blockchain.info and see if you receive an error).
I see the payment has been sent but it’s not showing up in my wallet
Bitcoin payments require a certain amount of confirmations in order to show up in your wallet. Most wallets wait at least 3 confirmations before showing up the coins. Each Confirmation usually take 10 minutes on average (but can take more or less). If you want a deeper explanation on the subject read this post.

How do I change my address?
In your profile.

What are Seniority Bonuses?
Our faucet rewards its loyal users by giving them bonuses on their payouts. The longer you are an active user, the higher bonuses you’ll get. An active user is considered a user that claimed Bitcoin directly (not as a referral) at least once in a 30 day period. If a user doesn’t claim directly at least once in a 30 day period his seniority stats are reset. You can check your seniority stats at any given moment through the “check address” link in the nav bar.

Up to 5 days of using the faucet – no bonus

Between 5 days and 15 days of using the faucet – 3% bonus on all direct payouts

Between 16 days and 30 days of using the faucet – 5% bonus on all direct payouts

Between 31 days and 60 days of using the faucet – 7% bonus on all direct payouts

Between 61 days and 90 days of using the faucet – 10% bonus on all direct payouts

Between 91 days and 120 days of using the faucet – 15% bonus on all direct payouts

What is user seniority?
Each time you use the site you gain “seniority”. According to how long you’ve been a user you’ll get a bonus on your payouts. So the longer you use the faucet the more you can earn. Keep in mind that if you don’t use the faucet for 30 days the seniority resets. Using the site means claiming directly, referring other addresses doesn’t count as usage. You can check the seniority of your account through the address checker.

I’m getting a “wrong captcha” message all the time
Since a lot of people are trying to hack the website and spam it the faucet uses some very advanced protective measures. That’s why sometimes the site won’t work correctly if you’re using an automated software to collect Bitcoins, a bot or with old browsers. If you’re getting the “wrong captcha” message please make sure you are following all of the faucet rules and also that you’re using a browser that isn’t older than these ones:

Desktop Browsers installed on Windows Vista or OS X 10.6 or later
Internet Explorer 7
Firefox 2
Opera 8 (with TLS 1.1 enabled)
Google Chrome v5.0.342.0
Safari 2.1

Mobile Browsers
Mobile Safari for iOS 4.0
Android 3.0 (Honeycomb) and later
Windows Phone 7

I’m not seeing the Satoshis I claimed in my wallet’s address
When you claim Satoshis they aren’t sent directly to your wallet. Instead they are accumulated on your account and once you reach the minimum threshold (currently 1,000 Satoshis) they will be sent to your wallet. You can check your address balance using this link.

Does the faucet have a referral program?
Yes. Now it’s 25% (!)

I can’t read the captcha – can you please change it?
We can not change our Captcha provider. You can use the audio version of the Captcha if the text is unreadable. Another option is to try again at a later time, usually the Captcha has periods of giving out extremely hard texts to read.

I’m getting “ERR_SSL_VERSION_OR_CIPHER_MISMATCH”
Please make sure you are using a browser that is newer than the following versions:

Desktop Browsers installed on Windows Vista or OS X 10.6 or later
Internet Explorer 7
Firefox 2
Opera 8 (with TLS 1.1 enabled)
Google Chrome v5.0.342.0
Safari 2.1

Mobile Browsers
Mobile Safari for iOS 4.0
Android 3.0 (Honeycomb) and later
Windows Phone 7